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Flight Delay Reclaims Blog

Welcome to the Flight Delay Reclaims Blog where we will publish the latest news and legal updates on claiming flight compensation.

Protecting Airline Passengers against Insolvency

The European Travel Agents’ and Tour Operators’ Associations (ECTAA) has called on the European Commission to introduce an efficient mechanism to protect EU passengers against airline insolvencies, following the record number of airline failures in 2017. 

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Ryanair to Process Compensation Claims in Ten Days

Budget airline Ryanair recently published its 2018 “Always Getting Better” plan, which gives the latest details on how it intends to improve the experience of its customers. 

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Drop in Airlines’ Customer Experience

2017 saw a decline in air passengers’ customer experience, as airlines struggle to keep pace with soaring customer expectations, new research from KPMG Nunwood has found. 

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BA and Ryanair Receive Poor Ratings in Annual Survey

A recent survey by Which? has revealed that passengers feel increasingly let down by some of the airlines that fly from the UK, including British Airways, Ryanair and Vueling. 

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Winter Weather Causes Disruption for BA Passengers

The recent severe weather appears to have badly affected BA flights from Heathrow airport, with around 270 flights cancelled in just two days, reports the Guardian. Many of those that did run were subject to delay.

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